Customer service
Returns
We accept returns on unused items in their original packaging within 14 days of delivery. Contact us first so we can issue an RMA reference.
How returns work
- Email sales@torquepartz.com within 14 days of delivery.
- We send you an RMA reference and return address.
- Send the item back tracked, with the RMA visible.
- Refund issued within 3 working days of receipt.
Frequently asked
- How long do I have to return?
- 14 days from delivery for unused items in original packaging.
- Do you cover return shipping?
- Buyer covers return shipping unless the item was faulty or sent in error.
- How fast is the refund?
- Refunds are issued within 3 working days of receiving the returned item.