Customer service
Shipping & Delivery
We ship worldwide. UK orders placed before 2pm on a working day are dispatched the same day via tracked Royal Mail or DPD. International orders go via tracked courier with full end-to-end visibility.
Frequently asked
- How long does UK shipping take?
- Most UK orders are dispatched the same working day if placed before 2pm and arrive in 1–2 working days via tracked Royal Mail or DPD.
- Do you ship internationally?
- Yes — we ship worldwide with fully tracked services. Most EU orders arrive within 3–5 working days; rest of world 5–10 working days.
- Free shipping threshold?
- UK orders over £150 (excl. VAT) ship free.
- Customs and duties?
- International buyers are responsible for any import duties or taxes charged by their country.